Privacy Policy

Prajna AI Labs is committed to protecting the privacy of individuals who visit our online platform or use our services. This Privacy Policy explains how we collect, use, disclose, and protect personal data gathered through our site, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant legislation.

1. Data We Collect

We may collect various types of personal data from or about you when you interact with our site or services. This data can include:

Identification Data: Information you provide directly, such as your name, job title, company name, email address, postal address, and phone number when you fill out forms, request information, or sign up for services.
Technical Data: Information collected automatically when you access our site, such as your IP address, browser type and version, operating system, device type, access times, and referring website addresses.
Usage Data: Information about how you use our site and services, such as pages viewed, links clicked, and the duration of your visit.
Communication Data: Content of communications you send to us, such as inquiries or feedback.

We collect data that is necessary for providing our services, improving our platform, and managing our business operations.

2. How We Collect Data

We collect data through different methods:

Direct Interactions: You provide data directly to us when you fill out forms, contact us, or engage with specific features on our site.
Automated Technologies: As you interact with our site, we may automatically collect Technical and Usage Data using cookies, server logs, and other similar technologies.
Third Parties: We may receive information about you from third parties, such as business partners or service providers, in connection with providing services or improving our platform.

3. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

Performance of a Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract (e.g., providing services you requested).
Legitimate Interests: Processing is necessary for our legitimate interests (or those of a third party), provided these interests do not override your fundamental rights and interests (e.g., improving our services, preventing fraud, marketing our services where permitted).
Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
Consent: Where required by law, we will obtain your explicit consent to process your personal data for specific purposes (e.g., sending direct marketing communications). You have the right to withdraw your consent at any time.

4. How We Use Your Data

We use the collected data for various purposes, including:

To provide and maintain our services and our online platform.
To respond to your inquiries and fulfill your requests.
To communicate with you about our services, updates, and promotional offers (where consent is obtained or permitted by law).
To personalize your experience on our site.
To analyze and improve our site, services, and user experience.
To detect, prevent, and address technical issues or fraudulent activity.
To comply with legal obligations and protect our rights.

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your data with trusted third parties in the following circumstances:

Service Providers: We may share data with third-party vendors, consultants, and other service providers who perform services for us and require access to data to do so (e.g., hosting, data analysis, customer support). These third parties are obligated to protect your data and use it only for the purposes for which it was disclosed.
Business Partners: We may share data with business partners to offer you certain services or promotions, provided your consent is obtained where necessary.
Legal Requirements: We may disclose your data if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request).
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your data may be transferred.
Protection of Rights: We may disclose your data when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements. When we no longer need your data, we will securely delete or anonymize it.

8. Your Data Protection Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

Right to Access: Request access to the personal data we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure: Request deletion of your personal data under certain conditions.
Right to Restriction: Request the restriction of processing of your personal data under certain conditions.
Right to Object: Object to the processing of your personal data under certain conditions, particularly when processed based on legitimate interests or for direct marketing.
Right to Data Portability: Request to receive your personal data in a structured, commonly used, and machine-readable format and have the right to transmit those data to another controller.
Right to Withdraw Consent: Withdraw your consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the address provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

9. Cookies

Our site uses cookies and similar technologies to distinguish you from other users, improve your experience, and analyze site usage. You can manage your cookie preferences through your browser settings.

10. Links to Other Websites

Our site may contain links to third-party websites. This Privacy Policy applies only to our online platform. We are not responsible for the privacy practices or content of third-party sites. We encourage you to read the privacy policies of any linked websites you visit.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children without parental consent. If we become aware that we have collected data from a child without appropriate consent, we will take steps to delete that information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page, and the revised policy will take effect when it is posted. We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, you can contact us by mail at:

Prajna AI Labs
30 Block C, Sarjapur Road,
Ground Floor,
Bengaluru, Karnataka,
560103, India.